Effective Date: [05th Nov’2024]
At Nunnie Bunny, we are committed to delivering your orders in a timely and secure manner. Please read our shipping policy carefully to understand our shipping options, costs, and terms.
1. Shipping Options
We offer the following shipping methods:
- Standard Shipping: Available for domestic orders.
- Express Shipping: Available for quicker delivery within domestic regions.
- International Shipping: Available to select countries (subject to customs regulations).
- Local Delivery: Available within designated areas for convenience.
2. Shipping Costs
- Standard Shipping: Free on orders over Rs. 999/-
- Express Shipping: subject to location and weight.
- International Shipping: Calculated at checkout based on location, weight, and customs fees.
- Local Delivery: Free Delivery.
3. Delivery Times
- Standard Shipping: Typically 5-7 business days.
- Express Shipping: Typically 2-3 business days.
- International Shipping: Delivery times vary, typically 10-15 business days, depending on customs clearance.
- Local Delivery: 1-2 business days.
Note: Delivery times are estimates and may vary due to unforeseen factors, including weather conditions and carrier delays.
4. Handling Time
Orders are processed and shipped within 1-2 business days after payment confirmation. Orders placed after 12:00 PM [Time Zone] will be processed the following business day.
5. Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Some remote locations may experience extended delivery times.
6. International Shipping
International customers are responsible for any customs fees, import duties, and taxes that may apply. These fees vary by country and are not included in our shipping charges.
7. Local Delivery
For customers in [New Delhi], we offer local delivery within 1-2 business days. To select this option, choose “Local Delivery” at checkout and ensure your address is within the service area.
8. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can track your order status through the link provided.
9. Returns, Exchanges, and Cancellations
Please refer to our Refund and Cancellation Policy for detailed information on returns and exchanges. Orders can be canceled within 12 hours of placement by contacting our customer support at [support@nunniebunny.com].
10. Lost or Damaged Orders
If your order is lost or arrives damaged, please contact our support team at [support@nunniebunny.com] within 7 days of delivery. Include your order number and photos of the damage for prompt assistance.
Contact Us
For questions or assistance, please contact us at:
Nunnie Bunny Customer Support
Email: support@nunniebunny.com
Website: www.nunniebunny.com
Thank you for choosing Nunnie Bunny! We appreciate your trust in our brand and look forward to serving you.